COURT UPDATES
National Crime Search is firmly dedicated to providing you with the most up to date court closings and restrictions. Due to the interruptive complications of COVID-19, we have created several strategic contingencies to compensate for
such turbulent times. The rapid rate of changes and delays do inhibit our operations, as this is an industry-wide issue. To contend with the ongoing changes, NCS will actively update/monitor this page. Please note, that while we are
exceptionally confident in our ability to offer you fast, precise information, our pandemic circumstances may impede the process. Periodic inclement weather and flooding can also cause courts to close. While our exemplary swiftness and
accuracy is not guaranteed currently, our diligence always is. We will continue to proudly serve you and maintain our reputation of excellence in quality service. Thank you for your patience during these difficulties.
| County | State | Last Updated | Closure Status | Notes |
|---|---|---|---|---|
| Mohave | AZ | 3/28/2025 | Delayed | Please expect delays on all criminal orders due to clerk training taking place at the Justice court. Our researchers are working with the court to minimize delays as much as possible. |
| Yuma | AZ | 4/3/2025 | Delayed | Please expect delays due to clerk staffing challenges. Our team is working with the court to minimize delays as much as possible. Currently, there is no ETA on when the court will increase clerk staff. |
| Riverside | CA | 1/28/2025 | Delayed | Riverside Superior Court case management system is currently experiencing technical difficulties, resulting in frequent crashes during use by both the public computers and court clerks at the courthouse. Please expect delays on all Riverside orders while the system issues persist. |
| Santa Clara | CA | 2/25/2025 | Delayed | The online index is currently providing back error messages which has caused a pause to our automation capabilities. Orders will be completed through conventional researchers while the online index continues to send back errors. Please expect delays while the issues persist. |
| Hillsborough | FL | 5/15/25 | Delayed | We are currently experiencing issues with the primary online index impacting our automation capabilities on all criminal orders. Please expect delays on all Hillsborough criminal orders while the issues with the primary index persist. |
| STATEWIDE | FL | 4/24/2025 | Delayed | Please expect delays on our Statewide Florida searches due to intermittent website issues impacting payment processes. Our team is staying in close communication with our contacts in the Florida Department of Law Enforcement (FDLE) to obtain updates and minimize delays to the extent possible. At this time there is no ETA on when the issues will be resolved. |
| Cobb | GA | 7/30/2024 | Delayed | 3/25/25 – Please expect delays on all orders as Cobb’s primary index is currently down for maintenance. No ETA for restoration has been provided at this time. The Superior and State Courts are experiencing an internet outage, resulting in the public access terminal being down. There is currently no estimated time or timeline for when access will be restored. Please anticipate delays. Please expect delays on all orders as Cobb’s primary index is currently down for maintenance. No ETA for restoration has been provided at this time |
| Fulton | GA | 5/6/2025 | Delayed | Due to a security update implemented on the court’s online index, we are experiencing intermittent issues with our automation capabilities in the county. Please expect delays while our team works to make updates to our automation. At this time, orders in Fulton are being researched manually to minimize delays as much as possible. |
| Rockdale | GA | 4/22/2025 | Delayed | Please expect delays on all criminal orders due to new security enhancements made to the online index requiring updates to our automation. Orders will be completed through conventional research while our team works to complete updates to our automation. |
| Franklin | KY | 4/24/2025 | Delayed | Franklin County court is currently open at a temporary location with no Public Access Terminal available to search. Court clerks have stated they are working on restoring access to a PAT but cannot provide an ETA at this time. Please continue to expect extended delays on all Franklin orders until PAT access has been restored. |
| Multiple Counties | MI | 08/27/2024 | Delayed | 09/26/2024, All three jurisdictions have migrated their District court systems to MiCourts, which now has an active 7-year scope limitation filter. Public access to the terminals for the District and Circuit Courts in Antrim, Grand Traverse, and Leelanau counties is currently unavailable. The court has not provided an estimated time for restoration. Consequently, we are unable to process searches at this time, and delays should be expected. |
| ALL Counties | MI | 04/11/2023 | Delayed | Due to Michigan’s clean slate law that went into effect on 4/11/2023, multiple counties are experiencing delays and have reporting limitations. For more information, please click here. |
| Carson City | NV | 5/15/2025 | Delayed | The District Court clerks are currently experiencing staffing challenges causing delays on all Carson City criminal and civil orders. Our team is working with the court to minimize delays as much as possible however no ETA has been provided on when the staffing challenges will be resolved. Please expect delays on all Carson City orders at this time. |
| Allen | OH | 4/29/2025 | Delayed | Lima Municipal court is currently in the process of implementing and converting all case information to a new case management system. At this time, no ETA has been provided on when the new system will be fully implemented and up to date. Please continue to expect delays on all Allen, OH orders requiring a search of the Lima Municipal court. |
| Cuyahoga | OH | 2/25/2025 | Delayed, no ETA | 4/29/25 – The Lyndhurst Municipal court index has been restored. Our team is working on completing all pending orders impacted by the outages. 4/8/25 – The Cleveland Municipal court PAT and online index have been restored, however our team is working through pending orders that were on hold due to the outage and cyber security incident. This delay will remain posted until orders have been caught up in Cuyahoga county. 3/6/25 – The Cleveland Municipal court has experienced a cyber security incident. The court is currently closed and access to their online index has been removed. The court has stated that there is an ongoing investigation of the incident but has not provided a timeline for restoration. Cuyahoga orders will be on hold until access to the online index and court has been restored. |
| Washington | OH | 4/22/2025 | Delayed | 4/29/25 – The Municipal online index has been restored as of 4/23/25. Please continue to expect delays as our team works through all pending orders impacted by the outage.The Marietta Municipal online index is currently down and inaccessible. Court clerks anticipate the index to be restored next week. Please expect delays on all orders until the index has been restored. |
| Davidson | TN | 2/22/2025 | Delayed | Please expect delays on any orders requiring clerk assistance due to clerk staffing. The clerks have stated to expect delays until Monday, May 5th. |
| Houston | TX | 04/1/2025 | Delayed | Houston is moving from iDocket online index to a new system that is only accessible onsite at the court. Please expect delays on Houston, TX orders as we adjust our research and fulfillment processes accordingly. |
| MULTIPLE | TX | 04/3/2025 | Delayed | Upton, Goliad, and Schleicher counties have moved from iDocket to re:SearchTX online index. The re:SearchTX website has been experiencing frequent errors and crashes which has delayed testing of the site. Please expect delays in these counties while we work to complete testing of the new website. |
| MULTIPLE | TX | 04/15/2025 | Delayed | Please expect delays on all orders in the following counties due to changes with the online indexes requiring updates to our automation capabilities. Orders are being completed through conventional research while our team works to restore automation in these counties: El Paso, Bowie, Gillespie, Harrison, Henderson, Hutchinson, Wood, Medina, Panola, Matagorda, Waller, Randall, Lamar, Guadalupe, Walker, Navarro, Tarrant. |