HAILEY

Automated Workflows

At National Crime Search, we don't just provide powerful technology — we partner with our clients to ensure it works seamlessly within their operations.

Automated workflows within Hailey transform complex investigatory and compliance tasks into structured, repeatable processes. These workflows leverage advanced AI capabilities to automate repetitive steps while intelligently adapting to new information — reducing manual effort while maintaining transparency, governance, and audit readiness.

Automated Workflows

HOW IT WORKS

What Are Agentic Automated Workflows?

Traditional automation follows rigid, predefined steps. Hailey workflows go further.

Understand Context

Understand context across multiple data sources, connecting information from various systems to build a complete picture.

Break Down Complexity

Break down complex tasks into manageable steps, ensuring nothing falls through the cracks.

Integrated Tools & APIs

Use integrated tools and APIs to access external data sources and services seamlessly.

Intelligent Decisions

Make decisions based on configurable logic, applying your business rules consistently.

Adaptive Response

Adjust when conditions or data change, responding dynamically to new information.

Rather than simple "if-this-then-that" scripts, these workflows operate as guided processes that adapt to evolving information while remaining fully auditable and governed.

CAPABILITIES

Core Workflow Capabilities

Event-Triggered Orchestration

Workflows automatically launch based on defined triggers, such as new subjects, scheduled reviews, or external alerts.

Intelligent Decision Logic

Break complex reviews into structured subtasks, apply appropriate tools at each stage, and reassess findings as new information is discovered.

Cross-System Integration

Extend beyond the Agent itself, interacting with internal databases, third-party providers, notification systems, and case management platforms.

Continuous Monitoring & Adaptive Response

Configure ongoing monitoring for updates, emerging risk indicators, and watchlist matches with automatic notifications and escalations.

Human-in-the-Loop Governance

Maintain oversight with configurable alert thresholds, defined escalation points, and detailed audit logs capturing actions and decision paths.

Compliance-Ready Documentation

Automatically generate audit trails and compliance reports that satisfy regulatory requirements and internal governance standards.

WORKFLOW TYPES

Typical Workflow Types

Explore the different types of automated workflows available

Scheduled Screening

Periodic re-execution of searches and compliance checks

Example Use Case Ongoing monitoring for watchlist changes

Event-Triggered Workflows

Activated by system events

Example Use Case New subject added or status change

Adaptive Investigations

Multi-step logic with branching decision paths

Example Use Case High-risk subject review pipeline

Monitoring & Alerts

Continuous oversight with responsive notifications

Example Use Case Risk score changes or external alerts

System Integration Workflows

Coordinated data exchange across platforms

Example Use Case Case management synchronization

OUTPUTS

Outputs & Deliverables

Automated workflows generate structured, actionable outputs

Consolidated reports and summaries
Risk or relevance scores
Alert notifications
Audit-ready activity logs

These outputs can also feed downstream systems or analytics environments to support broader operational processes.

BENEFITS

Why Automated Workflows Matter

By integrating intelligent automation into daily operations, organizations gain:

Faster turnaround on routine and complex tasks
Consistent, repeatable outcomes
Adaptability to changing data and risk environments
More time for analysts to focus on high-value decisions
Clear audit trails for compliance and governance

OUR APPROACH

Partnership & Configuration

Automated workflows are not one-size-fits-all.

1

Onboard

Configure Hailey

2

Define

Set triggers & thresholds

3

Align

Match your policies

4

Optimize

Ongoing support

We ensure that your automated workflows are not only powerful, but tailored, transparent, and aligned with your operational goals.

Ready to Automate Your Workflows?

Let us show you how Hailey can transform your background screening process.

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